Support Engineer

Full Time
Mumbai
Posted 2 months ago

Main Responsibilities

 

  • Azure Management
  • Manage Deployment process- Monitoring, Alerting, customize Dashboards, Creating runbook processes
  • Building up insights – Application insights, Create custom dashboards for environments, finding metrics for critical environment, defining logs for troubleshooting KBs and defining severities
  • Support Management- Linux/Windows- Operations & Service desk requirements, Patching tasks, Server setups, General IT Administrative Tasks, Active Directory Account Management, Event Management, SLA, SD reports, Work on Monitoring Tools

Technical

 

  • Graduation / Post Graduation /B.E/B.Tech .BCA/MCA in Computer science preferred
  • Linux certified (preferred), up to 2 year experience in L1 support or both.
  • Knowledge of Active Directory, JIRA, Confluence, ANSIBLE preferred
  • Basic Knowledge of various Monitoring/Deployment/Virtualization tools is required
  • Knowledge of Microsoft Office esp. Excel
  • Good English communication skills

Non-Technical

 

  • Excellent team work, interpersonal skills
  • Able to communicate effectively internally and with clients overseas
  • Able to work in shifts 24/7

Job Features

Job CategorySupport

Apply Online

Scroll to top